Fire Damage

Fire damage occurs with a wide range of severity. From minor smoke damage to the destruction of a building and its contents. Everyone who experiences a fire loss to their home reacts differently.  No matter how severe or minor the loss is there is one common trend. Victims find themselves in unfamiliar territory. Continue reading to see how we can help!

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Fire Damage Packouts

  1. Upon arrival, information will be gathered of loss, scope of work determined based on the loss and we will answer any questions related to the personal property.

  2. Gather contact and insurance information.

  3. Identify and remove rush items and sensitive personal property . These items are then brought to our climate-controlled warehouse immediately.

  4. Begin the digital photo inventory process until all items that can be saved are removed.

  5. Complete the total loss inventory of non-salvageable items.

  6. Within 48 hours of completing the pack-out, a meeting is scheduled to review the data of all personal property we removed from the home.

    Fire Damage Contents Restoration

  7. Our in-house processing team will notify you when we begin to process the items that are to be cleaned and deodorized.

  8. At the conclusion of processing your personal property. Our lead in-house processor will notify you that all cleaning has been complete and review any information with you pertaining to your belongings.

  9. Upon receiving notification a coordinator or project manager will schedule delivery of all personal property in our possession or store your items in our climate-controlled warehouse until we are notified that your personal property is ready to be delivered.

    During the initial hours after the fire it is important to be sure you have removed sensitive items from your home such as,

    • Insurance Documents/Paperwork

    • Birth Certificates

    • Cash, Checkbooks and Credit/Gift Cards

    • Irreplaceable Photos and Videos

    • Jewelry- (sentimental or high value)

    All fires are unique, and we work with each client closely based on the merits of the loss to achieve the best possible outcome.